Czym są działania korygujące i zapobiegawcze (CAPA)?

Corrective and Preventive Action (CAPA) is a structured quality process for investigating problems, addressing their causes and checking whether actions work. Corrective action addresses an existing nonconformity and its cause; preventive action addresses a potential issue or risk. CAPA should link evidence, responsibilities, due dates and effectiveness checks rather than stop at documenting a fix.

Zobacz też: QMS · zarządzanie przeróbkami.