Czym jest zarządzanie niezgodnościami?

Nonconformance management is the controlled process for recording a product or process result that does not meet a requirement, assessing its impact and deciding its disposition. Outcomes may include use-as-is approval, rework, repair or scrap, depending on rules and authority. The record should connect evidence, approvals and follow-up actions so the issue can be investigated and resolved.

Zobacz też: QMS · zarządzanie przeróbkami.